Is waxing painful?

No matter how you look at it you are removing hair from the follicle.  The amount of discomfort you may feel is affected by different factors.  Your pain tolerance, the length of hair, the concentration of the hair, the type of wax used, and how long you have been waxing are a few examples.  The possible discomfort of waxing may be easier to tolerate if you take a Tylenol or aspirin about half hour before your appointment.  You may also want to avoid exercising and caffeine prior to getting waxed.  Anything that is a stimulant or stimulates blood circulation can increase sensitivity.

What kind of wax do you use?

We use 2 different types of wax.  Hard wax is usually for more sensitive areas because it adheres more to the hair then the skin.  Soft wax is normally used for larger areas because it removes the hair more reliably.  During your first visit we will discuss the different types of wax and what will work best for you.

Can someone come in the treatment room with me?

The only time we allow someone to accompany a client is if the client is a minor and a parent is with them.

What do I need to do before I come in?

Hair needs to be between ¼ “ to ½ “.  If the hair is too short the wax will not hold onto the hair.  If your hair is longer than an inch you may want to consider trimming it down.  For some people if the hair is long the waxing process can be more painful.  You can get your hair trimmed at time of service for 10.00, unless it is your first brazilian with us and then it is part of the service.  The possible discomfort of waxing may be easier to tolerate if you take a Tylenol or aspirin about half hour before your appointment.

What should I do after I get waxed?

Avoid tight clothes, hot baths, hot tubs, chlorine pools, lotions that contain perfumes or AHA's, tanning beds, saunas and steam rooms for at least 24 hours.  Your pores are open and susceptible to bacteria.  Also your skin will be sensitive to products and temperature.

After 24 hours EXFOLIATE at least 4x a week and wear comfortable, loose clothes at night, it can help prevent ingrown hairs.  If you feel irritation use aloe or hydrocortisone to relieve it.  There are also ingrown hair solutions like Tendskin that you can purchase.

MOISTURIZE, preferably with a tee tree or lavender lotion after every shower, this has a soothing healing, and antibacterial effect. 

Why do I get "bumps"?

Bumps are normally caused because the hair curls back on themselves and grows into the skin.  People with really curly hair have this problem more often.  Making sure you exfoliate every day keeps the follicles clean and removes dead skin.

Why do I get red bumps right after I get waxed?

People's bodies react differently to getting waxed.  Sometimes we can experience red bumps, or small pimples. This typically happens because your skin is trying to recover from the shock of hair being removed.  Usually waxing bumps lessen over time as your skin adjusts if you continue to wax on a regular basis.  Also remember this usually subsides after a few hours.

Why is it I already have hair growth the next day?

Normally what happens is that the hair was covered by dead skin or was an ingrown hair and didn't get picked up by the wax.  Lightly exfoliate the area 24 hours before hand to remove dead skin.  If you feel an area was missed you have 48 hours from your visit to come in for touch up.  Please call to set that up.

Is it OK to shave between wax appointments?

Waxing slows down and reduces hair growth. Hair also grows much thinner thus making it easier to remove and less painful when waxed. Shaving just one time in between will negate all that is gained from waxing and can further irritate follicles which can cause ingrown hair. So, no, we don’t advise shaving in between.  If you need to do something, then just trim it down.  Just note if you end up waiting more than 6 weeks between waxes that gives the follicles enough time to repair themselves, which can make it seem you are starting all over again.

What if I cannot keep my appointment?

As a courtesy please call at least 12 hours prior to appointment to cancel.  If you cancel twice without 12 hour notice you will be required to pay 50% of the cancelled service in order to schedule another appointment.

Can I  still wax during my period?

Yes, just understand right before, after and during your period you may be more sensitive.

Can I still wax during pregnancy?

Yes, just understand during your pregnancy you may be more sensitive.  A lot of women do prefer to get waxed while pregnant because it is easier to keep up maintenance then trying to shave yourself, especially as the pregnancy gets further along.

How often should I wax?

I suggest if you are a newbie to waxing every four to five weeks the first 2 to 4 visits.  Your hair grows in 3 growth phases, anagan (growth), categen (transition), telogen (resting).  Once you have gotten the cycles in "sync" you should wax every five to eight weeks depending on how fast your hair grows.  You really don't want to go past two months if you plan to make waxing a regular routine.

What are the benefits of waxing?

When you wax on a regular basis the hair grows less and is more sparse.  This means that it takes longer for the hair to grow back and the what does grow back seems less thick.  Also the more you wax the less discomfort you feel.


What are the benefits of facial?

A facial is about rejuvenating the skin and keeping it healthy.  It helps increase circulation and stimulates. Facials are a great preventative treatment to help you beat wrinkles before they occur. Keeping your skin hydrated will help keep the skin moist and stop dehydration.  Skin type is determined by pore size, tone, and texture. It is also determined by oil production, called sebum.

What type of facial is best for me?

There are currently 3 types of facials offered.  The basic is more focused for prepping the skin for chemical peels.  Acneic facials are for people experiencing problems with acne and blemishes.  Anti-aging is about brightening, moisturizing and fading hyperpigmentation.  Even though three are offered there are many options within the three because everyone's skin is different, and different products are customized for your skin and concerns. Also your skin changes.  It can change due to the season, nutrition, medical conditions and medications, environmental damage, stress, changes in hormonal level, and physical activity.  So each facial may be different depending on your current skin condition. 

Basic Facial: Cleanse, Exfoliate, Massage, Mask , Moisturizer/Sunblock.  Patch test done after cleansing if doing this before a chemical peel.

Acneic Facial: Cleanse, Mild chemical Exfoliant, Extractions, Massage, Mask, Moisturizer/Sunblock.  

Anti-Aging Facial: Cleanse, Exfoliate, Massage, Mask w/ eye or lip treatment , Moisturizer/Sunblock.  

How often should I have a facial?

Depending on what you are trying to achieve it can be as often as 2-3 weeks to every 6-8 weeks.  This will normally be discussed during the consultation, and can also vary.  You may start out getting facials twice a month, but following your home care regimen changes that to once a month.  On the other hand you may be getting facials every six weeks, but you change birth control that wreaks havoc on your skin, so you come in every 3 weeks to combat it.

What’s the best way to prolong the results of my facial?

It is really important to keep up with your home regimen.  Maintenance is important.  Without it what you accomplish during facials or peels can be undone.  Discussion of what you should be using at home will be discussed with you during your visit.

I broke out after my facial!  WHY????

A facial will detoxify the skin, and sometimes the detoxification process continues on after the facial.  This will sometimes cause blemishes because it is coming to the surface.  You also have to remember your skin is more sensitive afterwards, so if you are not protecting it you are susceptible to bacteria and dirt getting in.  Another reason is if you don't have a regular regimen prior to a facial or you are using the wrong products it can shock the skin and cause breakouts.  If you have a special event you are getting ready for you should get your facial 7 to 10 days beforehand.

Chemical Peels

What does a chemical peel do?

Chemical peels work by ‘burning’ the top layer of the skin with an acid solution; this slowly removes dead skin cells and the outer layer of skin to reveal a softer and smoother layer underneath.  The stronger a peel, the longer the downtime, but the results are quicker and more noticeable.

What are the benefits of peels?

v  Reduce blotchy skin and age spots.

v  Lighten and smooth.

v  Improved collagen growth. Glycolic acid peels in particular will help with collagen production; collagen is a building block of skin tissue that creates a strong and supple skin surface.

v  Removing the appearance of sun damage. The sun is the leading cause of fine lines and wrinkles, and these can be prevented with a healthy skincare regiment. Chemical peels remove the layer of skin that may be affected by sun damage to leave behind a fresh and smooth layer.

v  Acne management. If you’re suffering from acne, a chemical peel may be a valuable part of your treatment program. Lighter peels such as AHAs and glycolic acid peels are more appropriate for sensitive and acne-prone skin, and can help clear up inflammation and even acne scars after a few months of treatment.

Why should I get a facial before a chemical peel?

You want prepare your skin at least 2 weeks before getting a chemical peel. Getting a facial beforehand helps assist with readying your skin and educating you on what you need at home to get the best results.

What do I need to do to get the best benefits from a chemical peel?

Make sure you follow the home regimen suggested.  Moisturizing and sunblock is vital.  If and when you peel you don't want to pick at it, because that can cause scarring and pigmenting.

What not to do after a chemical peel.

Expose your face to the sun.  Protect your face at all times and use sunblock. Reapply often.

Why can't I schedule an medium peel online?

Since the intense peels are stronger I do not schedule a peel unless a facial has been done prior or I have done peels already on you and have an idea of how your skin will react.  The final goal is to make your skin look better.  Doing too much too soon can be counterproductive to that.  Slow and steady creates bright beautiful skin.



Open Monday through Friday
9:30am to 9:00pm
Saturday and Sunday
10:00am to 8:00pm

by appointment only via online, email or phone
(719) 210-3069

3237 W Carefree Circle Building F
(same building as Detox Center, top floor)
Colorado Springs, CO 80917
(in the Village Seven Center)
(corner of Serendipity and South Carefree)

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